1: Communicating matters of governance interest to stakeholders

This course addresses the following competence(s):

  • Demonstrate a basic understanding of communicating with internal and external stakeholders and its role in effecting good governance, including roles and information needs of the various players in national policy-making, public financial management and public sector governance.
Module: Communication
Skill Level: Beginner

2: Forms of communication

This course addresses the following competence(s):

  • Demonstrate an understanding of the principles of effective written and oral communication and the ability to identify the most appropriate form of communication for a given matter of governance interest.
  • Understand the key communication considerations when developing public policy and demonstrate a basic ability to interpret policy.
Module: Communication
Skill Level: Beginner

3: Interpersonal communication

This course addresses the following competence(s):

  • Demonstrate an understanding of the principles of effective interpersonal communication in a public sector context.
Module: Communication
Skill Level: Beginner